Public Voice CIC, a Community Interest Company with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use, have been successful in their bid to deliver the Healthwatch service for Hounslow, following a robust procurement process earlier this year.
From April 2025, Public Voice will host and deliver the Healthwatch Hounslow service.
Having successfully delivered the Healthwatch Haringey service for the past 11 years, the Healthwatch Croydon service since 2023, and a range of NHS community engagement and research projects, Public Voice come well equipped with the knowledge, expertise and skills to understand the challenges facing the NHS and other care providers in Hounslow, and to make sure the experiences of local people improve health and care services for everyone.
Dan Rogers, CEO of Public Voice, said:
“The NHS and social care face enormous challenges and big questions about how we invest in future services. We face unfair and avoidable differences in health across the population and between different groups in society. Tackling the care backlog and building a future service that can help people stay well and support those in need will be challenging. Health and social care decision-makers need the public’s input, and this is where Healthwatch comes in”.
Councillor Lily Bath, Hounslow Council’s Cabinet Member for Adult Social Care, Public Health and Integration, said:
“We’re looking forward to working with Public Voice, who have a great track record of delivering the Healthwatch service for other London boroughs and advocating for the needs of local communities. Listening to residents’ voices is a key aspect of our commitment to reducing health inequalities in Hounslow. The work of Public Voice to deliver Healthwatch Hounslow will play a vital role in how we address these challenges and allow us to improve health services for all residents.”
The seamless continuity of the Healthwatch Hounslow service is essential, and some of the current Healthwatch team will stay in place, as will many members of the Board, continuing their valuable work. Together with them, Public Voice commits to helping NHS and social care services deliver high-quality care across the borough and wider health systems of West London."