Mar 05
5 March 2025, 6:00 pm to 7:30 pm
Improving planned care and reducing NHS waiting times
The NHS is working to improve planned care, which includes non-emergency hospital appointments and planned surgeries. The aim is to ensure patients receive specialist care within 18 weeks of referral while making the process fairer and more efficient.
To achieve this, we need to understand the changing needs of local people, rising demand for services, and how to address differences in waiting times and experiences across different communities.
Residents and healthcare professionals have already suggested ways to improve waiting times and care, including:
- allowing GPs to get quicker advice from specialists to avoid unnecessary hospital appointments
- providing patients with regular updates on their place in the waiting list
- giving patients more choice in selecting appointment times
- offering better support to help people stay well while waiting for treatment
- using technology to improve efficiency and free up time for specialists
We want to hear your experiences and ideas on how these changes could work in practice.
Planned care survey
NWL is also gathering feedback through its planned care survey. Responses will help shape how we improve planned care and reduce waiting times in North West London.
Please take a few minutes to share your views:
https://northwestlondonnhs.uk.engagementhq.com/embeds/projects/39344/survey-tools/44358
Registration details
Register here - A Microsoft Teams link will be sent 24 hours before the meeting. The event will also be recorded and shared with all registered attendees.
Who can attend?
Residents of Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow, Kensington & Chelsea, and Westminster.